Support
Email us and a person reads it. We are small, so give us a day or two.
support@maingauge.com
What to tell us
- Which device you have, and which software version.
- Your Unmiss version, at the bottom of Settings inside the app.
- What you expected, what happened instead, and roughly when.
If an alarm stayed silent
An Unmiss alarm rings through Silent and Focus, but it still runs on a phone. Worth checking, in this order:
- The ringer switch and the volume. An alarm you could not hear still rang.
- The phone was off, or the battery had gone.
- Alarm permission is off in iOS Settings. Unmiss shows a banner above your list when that is why.
If none of those explain it, email us the time it should have rung and we will look.
Purchases and Unmiss Plus
- Apple handles payment, billing, and refunds. We cannot issue a refund; Apple can.
- You manage or cancel Unmiss Plus in your App Store account settings, not in Unmiss.
- New phone, and you already bought the unlock? Open the unlock screen and tap "Restore purchase".
Deleting your account
Open Settings inside the app and tap "Delete account". That removes your profile, your pairing, and anything you shared with a partner. Reminders that only ever lived on your phone are not ours to delete: those go when you delete the app.